Eugène Tuinstra
Bringing strategy, organisation and collaboration for operations change
Collaboration, Strategy,
Change
Introduction
When you aim to change operations, or wish to comply with ICAO building blocks, or need a fresh look in the board or program, Eugène has the capability to lead, guide, educate to the need of your organisation.
For more effective and efficient operations at the airport, your program management or working groups need speed and effectiveness. Benefitting from a steep learning curve, your educated team will be ready to develop in-house and stakeholders changes faster.
New strategies in the board to move to more proactive business development and operation could open new avenues for revenues or lead generation whilst refocusing or broadening operations portfolio.
In an orienting discussion we will determine the right approach for your organisation, and how Eugène can support the challenge. Find more on the services and make contact.
Testimonials
Eugène has been instrumental in the development of A-CDM, serving as secretary for large stakeholder development forums and bringing gaps in working groups.
Your input from the international perspective has certainly helped us more forward with our CDM goals.
“Award for your contribution Enhance Safety, Effectiveness & Environment of ATS”
“Eugène made a tremendous contribution to Airport CDM in Europe”
“Eugène was tough decisions in a difficult time and provided the strategy to growth”
“The intense education of our team provided the skills and confidence we needed to implement effectively”
Services
Eugène provides the following services:
- Consultancy services
- Management services
Consultant
Strategic Advisor
- Advisor to the program steering board or board of directors, Eugène reflects on strategic choices decision boards need to make with risk analysis and mitigations.
Change Manager
- Advisor to the program management office and/or implementation team, Eugène acts as coach to the leaders and their stakeholders navigating their process towards strategic change.
- Working for operations, he knows how systems need to support the human operators. As engineer he understands the complexity of IT and systems.
Instructor
- Training Instructor for Transport Operational Efficiency courses such as Collaborative Decision Making (CDM) for Airports or Rail
Manager
Program Leader
- Leading change implementation trajectories
- How operators need to drive change from needs and challenges
- How systems and IT serve the needs of operators
Director Strategy
- Leadership and mentor for start-up companies
- Leading strategic direction and roadmaps
Partner
- Joining Shareholders and/or
- Joining Board of directors, executive or non-executive
Methodology
Coming from years of experience in aviation research and operational change, understanding operations is the driving heartbeat for successful beneficial change.
Change needs to benefit operators and managers responsible for safe and efficient operations. Automations enable operations only when designed with clear strategic objectives, operational concept, C-level and operational commitment, and always designed with and by operators understanding the challenges.
As such, operational change is rarely the simplistic purchase of software and hardware. Change in operations is a process that requires time. Similar to walking, change generates the expected benefits only when each step is completed, and pitfalls evaluated and understood.
Collaboration of stakeholders towards joint strategic and operational objectives shapes that process, developing confidence while bridging cultural and operational differences. Where the right people are in the driver seat, follow the process, optimal results will appear.
Eugène facilitates stakeholder sessions overcoming concerns, challenges, risks and aligns deviating objectives.
About
Growing up in the Netherlands I played Korfball which was foundational to my adult life and career. This mixed team sport, with high dependency on teammates’ performance, shaped my understanding of collaboration early.
During the study Computer Science in Amsterdam I founded a student korfball club with friends and created a start-up software company with partners. Driving and leading new creations provided friendships, entrepreneurial experience, partnerships and a lot more collaborations.
After finalising my study I entered the world of aviation, where research and development at National Aerospace Centre (NLR) in Amsterdam enabled me to evolve skills and knowledge, gaining me a path to Eurocontrol Head Quarters in Brussels.
The entrepreneur in me was always there. A restart of that software company in 2007 enabled me to travel the globe and lead local businesses in Hong Kong, United Arab Emirates and Indonesia. Generating new professional teams in different nations and cultures provided me the experience abroad allowed me to create an even broader understanding.
Since that time I became a family man, changing life experiences and responsibilities. And it brings daily lessons in collaboration.
Experience
As Managing Director Eugène led software development companies in Middle East and South East Asia including technical and sales teams. As project leader Eugène led various highly complex projects with multiple stakeholders in different sizes for various clients in aviation, on multiple continents.
As advisor Eugène facilitated complex operational change in large international hub-airports in both the Netherlands as well as Asia Pacific. He further provided expertise to EUROCAE, Eurocontrol, ACI, CANSO and ICAO. As an instructor he provided courses all over the world, including for Eurocontrol, IATA and ACI.
Eurocontrol Teamleader, 2010